CompTIA Project+ Practice Test

What is the best action to take when a new team member is underperforming?

1. Ask other team members to help.

2. Assign the team member to another project.

3. Talk to the team member to encourage better performance.

4. Arrange for training for the team member.

The correct answer is: Arrange for training for the team member.

When a new team member is underperforming, arranging for training is a proactive step that addresses the root of the issue. Training can equip the team member with the necessary skills and knowledge to meet performance expectations. This approach not only helps the individual improve but also reinforces the overall competency of the team. Providing training opportunities demonstrates a commitment to the employee's growth and development, which can enhance their confidence and motivation. It also fosters a culture of continuous improvement and learning within the team and organization. On the other hand, simply asking other team members for help may create resentment or feelings of burden among the rest of the team, and reassigning the underperforming employee to another project does not directly address the underlying performance issues. Encouraging better performance through conversation is valuable, but without the right skills or knowledge, discussion alone may not lead to significant improvement.